Main Help
Describe general problems: login, APK, or account verification Email: [email protected]
6kbd Support: The easiest way to get help is by email; for APK and payment issues you will find clear answers here; from Dhaka regarding bKash, Nagad, Rocket questions can also be sent easily
Download APK See Help FAQ
All the necessary information about 6kbd Contact on this page in one place to get 6kbd Help; first write to the correct address, then briefly indicate the type of problem
Describe general problems: login, APK, or account verification Email: [email protected]
Password, wrong login, or sign-in blocked? Use this address Email: [email protected]
Describe issues with bKash, Nagad, Rocket; if you have a transfer ID include it Email: [email protected]
For quick reference, in the Help Desk write a one-line summary in the subject line Email: [email protected]
Answer: 24 hours for wrong login, locked accounts, and password reset are listed here
Answer: Providing the reference numbers for bKash, Nagad, Rocket within 612 hours speeds things up
Answer: APK permissions, version, and updates are checked on Android within 1224 hours
Answer: Questions about rules, region, and access go here within one business day
Describe the problem in 1 line; include the words login, APK, or payment
Send whichever is needed: support, help, security, or payments
User ID, time, and screenshots help tracking
Email, user ID, and during issues Dhaka users also send bKash references
Do not send the same email repeatedly; it delays replies
Many Dhaka users email after 10 PM; at that time account, login, and 6kbd App-related questions increase
Some cannot sign in on office networks, others install APK using mobile data at home
If login issues, first check password and network; if still, write to 6kbd Help
If APK is not updated, problems occur with the old file; in that case provide information about the new version
Download the 6kbd AppMention bKash, Nagad, Rocket
6kbd Support, 6kbd Contact, and 6kbd Help are all here; if you write the problem briefly, the reply will come faster, so email today